Warranty

15 Year Steel Frame Warranty Plus

 
Welcome to the King Furniture Warranty Plus program which has been designed
to ensure you are provided with the best possible protection for your new
furniture.

Unlike ordinary furniture, King Furniture is manufactured without staples. The
removable cover system enables for the easier replacement of components
allowing King Furniture to outlast and out perform ordinary furniture.

Our aim is to ensure your furniture stays looking great into the future, and, in the
unlikely event a problem may arise, it will be dealt with appropriately and with a
minimum of inconvenience to you.

 
THE WARRANTY

The following only applies if you are a deemed "consumer" under the Australian
Consumer Law and may not apply in your particular case. In telling you the
following, we do not vary or extend the remedies otherwise available to you.

Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.

For further information please contact:

King Furniture Australia Pty Limited ABN 79 002 757 333
Customer Service
1300 135 464
service@kingfurniture.com.au

www.kingfurniture.com

123 Turrella Street, Turrella NSW 2205

ADDITIONAL WARRANTIES

We choose whether to repair or replace, and that is the limit of our liability under
this additional warranty. This additional warranty does not cover any damage
caused by the use of other than genuine manufacturer’s parts and consumables.
Note: for any item that is not actually manufactured by us, we will only provide
that repair or replacement service to the extent that we can obtain the
manufacturer’s approval to do so on their behalf and otherwise we will not offer
that repair or replacement warranty for such an item.

Purchases of indoor products manufactured by King Furniture after the first of
January 2007 will be covered against component failure for a period of up to 15
years
from the date of purchase under the following terms and conditions:
 

  1. The steel or alloy frame used in each piece of King Furniture is warranted
    against failure due to a manufacturing fault for a period of up to 15 years
    from the date of purchase.
  2. Other components including, King Leathers, King Fabrics, foam, feather
    and fibre fillings, suspension, springs, mechanisms including sofa bed
    mechanisms, zippers, touch fasteners and legs (but excluding electric and
    motion components for recliner modules/seats) are warranted against
    failure due to a manufacturing defect for a period of fifteen years
    according to the Pro Rata Schedule* provided in this brochure.
  3. Electric and motion components for all recliner modules/seats are
    warranted against failure due to a manufacturing defect for a period of two
    years. This two year warranty can be extended for an additional three
    years on the same terms for an additional fee per recliner module/seat as
    offered by King Furniture from time to time.
  4. Accessories manufactured by King Furniture are warranted against failure
    due to a manufacturing defect for a period of two years.
  5. Fabrics, leathers, suspension components, cushioning and fillings will
    show signs of wear and tear with use. Normal wear and tear is not
    covered by this additional warranty. Fabrics and leathers will fade and
    crease. Foam and fillings will soften and form to the shape of the user
    over time. Depending on the covering and the degree of use, the covering
    materials, cushion fillings and suspension may need to be replaced
    periodically at the purchaser’s expense. Scars, marks and differing pore
    density and colour are natural characteristics of leather and not to be
    considered defects.
  6. Any repair or replacement under this warranty is limited to the defective
    part only. Freight, house calls, labour and other items are charged to the
    purchaser at standard King Furniture rates and are not included in this
    warranty. Covering components replaced under this additional warranty
    may vary in colour and texture to the original.
  7. King Furniture reserves the right to decide whether a component should be
    repaired or replaced. King Furniture Customer service must be notified of
    any defect within 14 days of the defect occurring

This additional warranty will end immediately if the furniture becomes defective
as a consequence of misuse, use outdoors, lack of proper care and
maintenance, commercial use or handling in transit. To benefit under this
additional warranty, the purchaser must forward to King Furniture a properly
completed guarantee registration card supplied within 14 days of purchase.

*Pro Rata Schedule

*Year 0-1 Free
*Year 1-2 Free
*Year 2-3 25%
*Year 3-4 31%
*Year 4-5 37%
*Year 5-6 42%
*Year 6-7 48%
*Year 7-8 54%
*Year 8-9 60%
*Year 9-10 66%
*Year 10-11 72%
*Year 11-12 77%
*Year 12-13 83%
*Year 13-14 89%
*Year 14-15 95%
*Percentage of retail replacement cost. e.g. Replacement of a defective $100 part during year 3
would cost $25. House calls and transport costs are charged to the purchaser at Standard King
Furniture rates. This additional warranty applies to the original purchaser only who may not
assign or transfer any benefit conferred by this guarantee.
 

10 Year Steel Frame Outdoor Warranty Plus

 
Welcome to the King Furniture Outdoor Warranty Plus program which has been
designed to ensure you are provided with the best possible protection for your
new outdoor furniture.

Unlike ordinary furniture, King Furniture is manufactured without staples. The
removable cover system enables for the easier replacement of components
allowing King Furniture to outlast and out perform ordinary furniture.

Our aim is to ensure your furniture stays looking great into the future, and, in the
unlikely event a problem may arise, it will be dealt with appropriately and with a
minimum of inconvenience to you.


THE WARRANTY

The following only applies if you are a deemed "consumer" under the Australian
Consumer Law and may not apply in your particular case. In telling you the
following, we do not vary or extend the remedies otherwise available to you.

Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement
or refund for a major failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.

For further information please contact

King Furniture Australia Pty Limited ABN 79 002 757 333
Customer Service
1300 135 464
service@kingfurniture.com.au

www.kingfurniture.com

123 Turrella Street, Turrella NSW 2205


ADDITIONAL WARRANTIES

We choose whether to repair or replace, and that is the limit of our liability under
this additional warranty. This additional warranty does not cover any damage
caused by the use of other than genuine manufacturer’s parts and consumables.
Note: for any item that is not actually manufactured by us, we will only provide
that repair or replacement service to the extent that we can obtain the
manufacturer’s approval to do so on their behalf and otherwise we will not offer
that repair or replacement warranty for such an item.

Purchases of outdoor products manufactured by King Furniture after the first of
January 2012 will be covered against component failure for a period of up to 10
years from the date of purchase under the following terms and conditions:
 

  1. The steel or alloy frame used in each piece of outdoor King Furniture is
    warranted against failure due to a manufacturing fault
    for a period of up to 10 years from the date of purchase.
  2. Other components including, King Leathers, King Fabrics, KingWeave,
    foam, feather and fibre fillings, suspension, springs, mechanisms including
    sofa bed mechanisms, zippers, touch fasteners, legs and outdoor
    accessories are warranted against failure due to a manufacturing defect
    for a period of two years.
  3. Fabrics, leathers, suspension components, cushioning and fillings will
    show signs of wear and tear with use. Normal wear and tear is not
    covered by this additional warranty. Fabrics and leathers will fade and
    crease. Foam and fillings will soften and form to the shape of the user
    over time. Depending on the covering and the degree of use, the covering
    materials, cushion fillings and suspension may need to be replaced
    periodically at the purchaser’s expense. Scars, marks and differing pore
    density and colour are natural characteristics of leather and not to be
    considered defects.
  4. Any repair or replacement under this warranty is limited to the defective
    part only. Freight, house calls, labour and other items are charged to the
    purchaser at standard King Furniture rates and are not included in this
    warranty. Covering components replaced under this additional warranty
    may vary in colour and texture to the original.
  5. King Furniture reserves the right to decide whether a component should be
    repaired or replaced. King Furniture Customer service must be notified of
    any defect within 14 days of the defect occurring.


This additional warranty will end immediately if the furniture becomes defective
as a consequence of misuse, lack of proper care and maintenance, commercial
use or handling in transit.

To benefit under this additional warranty, the purchaser must forward to King
Furniture a properly completed guarantee registration card supplied within 14
days of purchase.

This additional warranty applies to the original purchaser only who may not
assign or transfer any benefit conferred by this guarantee.